Terms

PLEASE READ THIS TERMS OF SERVICE (“TERMS”) CAREFULLY AS THEY AFFECT YOUR LEGAL RIGHTS. THESE TERMS INCLUDE A CLASS ACTION WAIVER AND JURY TRIAL WAIVER, AND REQUIRES BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE MOST DISPUTES EXCEPT AS OTHERWISE PROVIDED BELOW. IN ARBITRATION THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT. YOUR USE OF THE SERVICES (DEFINED BELOW) CONSTITUTES YOUR AGREEMENT TO FOLLOW AND BE BOUND BY THESE TERMS. WE RESERVE THE RIGHT TO UPDATE OR MODIFY THESE TERMS AT ANY TIME WITHOUT PRIOR NOTICE. FOR THIS REASON, WE ENCOURAGE YOU TO REVIEW THESE TERMS WHENEVER YOU USE ANY OF THE SERVICES. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE SERVICES.

These Terms constitute a legal agreement between Voyagier, Inc. (“Voyagier”, “us”, “we”, or “our”) and the individual or entity using the Services (“you”). You must be at least 18 years old to use the Services. By using the Services, you represent and warrant that you are at least such age, and that you agree to these Terms. These Terms govern your use of the Voyagier website located at www.voyagier.com (“Website”) and the related products made available through the Website and/or as an application, add-on, or plug-in with your email (“Product”). The Website and Product, collectively, are the “Services”. These Terms take effect on the date you first visit the Website and/or download, install, integrate, or otherwise make use of, the Product (“Effective Date”).

Product Scope; Your Data; Restrictions

The Product is an ARC- and IATA-accredited travel agency platform that: (i) aggregates flight, lodging, ground, and activity inventory from airlines, global distribution systems, consolidators, and other third-party suppliers; (ii) parses travel confirmation e-mails to surface itineraries and suggest ancillary services; and (iii) facilitates reservations, cancellations, refunds, changes, and customer support through a web dashboard and email notifications.

Information collected from your use of the Services, as well as any information you actively submit to the Services, is and remains your data (“Your Data”). You grant us the right to use Your Data for the purposes outlined in these Terms.

We use the products and services of certain third parties, including for data hosting (Amazon Web Services) and trusted third-party artificial intelligence providers, including without limitation Microsoft (Azure), Google Gemini and OpenAI (collectively, “Third Party Subprocessors”). We remain responsible for the acts and omissions of Third Party Subprocessors with respect to Your Data.

The Services may contain links to other websites that are not under our control. We have no responsibility for the linked websites nor does linking constitute an endorsement of any linked website. If you use the links, you will leave the Services and your activities may be governed by other terms and conditions and privacy policies. Links are provided solely for your convenience and information.

We reserve the right to modify, replace, discontinue, or otherwise change the Services at any time without notice.

You acknowledge and agree that we do not operate as a carrier, hotel, or tour provider and we assume no liability for the acts, errors, or omissions of any third parties providing such services.

If you use the Services for the purchase of travel-related services, the following terms additionally apply:

• We may charge booking, change, or cancellation fees (as displayed prior to payment).

• Payments are processed through a PCI-compliant provider (e.g., Stripe). We do not store full credit card numbers.

• Unless otherwise stated, fees and charges are in US dollars; your issuer may apply conversion, foreign-transaction, and/or other fees.

• Fare rules by the applicable third party provider govern whether a reservation can be changed or refunded and any penalties that may apply. We will facilitate requests but cannot guarantee approval or specific turnaround times. Any transactions made between you and the applicable third party provider, even where we facilitate such transaction, will be governed by the terms and conditions of the third party provider.

You will not submit to the Services Your Data that is unlawful, defamatory, or infringes, misappropriates, or otherwise violates a third party’s intellectual property, privacy, or other proprietary rights. Additionally, you will not: (i) reverse engineer, decompile, disassemble, or attempt to discover the source code of the Services; (ii) engage in payment fraud, abusive chargebacks, or speculative booking practices; or (iii) use the Services to transmit malicious code, including without limitation viruses, trojan horses, and malware.

Personal Information

Our Privacy Policy explains how we collect, use, and share your personal information when you access or use our Services. Please read the Privacy Policy to learn more about how we process your personal information, including details on your privacy rights and choices. The Privacy Policy is also available through the link located at the bottom of the Services.

Representations and Warranties

You represent and warrant to us that you own, or have all rights, licenses, permissions, and consents necessary to grant to us the rights described herein in, Your Data, and our use of Your Data as permitted hereunder will not violate any third party’s intellectual property, privacy, or other rights, or any applicable laws, rules, or regulations.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE, ALONG WITH OUR PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, PARTNERS, LICENSORS AND DISTRIBUTORS (COLLECTIVELY “VOYAGIER ENTITIES”) DO NOT MAKE ANY REPRESENTATIONS, PROMISES, OR WARRANTIES, EXPRESS OR IMPLIED, ABOUT THE SERVICES. WE PROVIDE OUR SERVICES ON AN “AS IS” BASIS. YOUR USE OF THE SERVICES IS AT YOUR OWN RISK AND WE DO NOT REPRESENT, PROMISE, OR WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. YOU UNDERSTAND AND AGREE THAT NO DATA TRANSMISSION OVER THE INTERNET OR INFORMATION STORAGE TECHNOLOGY CAN BE GUARANTEED TO BE SECURE, AND WE EXPRESSLY DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, ORAL OR WRITTEN, TO THAT EFFECT. WE MAKE NO COMMITMENTS, PROMISES, OR WARRANTIES ABOUT THE CONTENT WITHIN THE SERVICES OR CONTENT LINKED FROM THE SERVICES, THE SUPPORT WE PROVIDE FOR THE SERVICES, THE SPECIFIC FUNCTIONS OF THE SERVICES, THE SECURITY OF THE SERVICES, OR THE SERVICES’ RELIABILITY, QUALITY, ACCURACY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS, PROVIDE CERTAIN OUTPUTS OR ACHIEVE CERTAIN RESULTS.

SOME JURISDICTIONS PROVIDE FOR CERTAIN IMPLIED WARRANTIES, SUCH AS THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ANY AND ALL IMPLIED OR EXPRESS PROMISES OR WARRANTIES ABOUT THE SERVICES.

Intellectual Property Rights

As between the parties, we own all right, title, and interest in and to the Services. You are granted a limited, non-exclusive, non-sublicensable, non-assignable, non-transferable license to access and use the Services as permitted hereunder. We reserve all rights not expressly granted in these Terms.

As between the parties, you own all Your Data. You grant us a limited, non-exclusive license to access, store, process, modify, display, host, and otherwise make use of Your Data to provide the Services to you.

You agree that any recommendations, suggestions, or feedback you provide or otherwise make available to us with respect to the Services (“Feedback”) may be used by us without any notice, obligation, restriction, reimbursement, attribution, or compensation to you and you waive (or agree not to enforce) any and all rights that may now or in future exist (including moral and equivalent rights) in any Feedback.

Indemnity

You agree to defend, indemnify and hold us, our affiliates and subsidiaries, and each of our and their respective owners, shareholders, employees, contractors, and agents, harmless from and against any and all claims, suits, demands, causes of action, proceedings, damages, costs, liabilities, losses, penalties, fines, and expenses, including attorneys’ fees, due to your use of the Services and/or your breach of any representation, warranty, or other provision of these Terms.

Limitation of Liability

SUBJECT TO APPLICABLE LAW, INCLUDING WITH RESPECT TO LIABILITY FOR PERSONAL INJURY OR NON-WAIVABLE STATUTORY RIGHTS UNDER MARYLAND LAW, IN NO EVENT SHALL WE (1) BE LIABLE TO YOU WITH RESPECT TO USE OF THE SERVICES, THE CONTENT OR THE MATERIALS CONTAINED IN OR ACCESSED THROUGH THE SERVICES (INCLUDING, WITHOUT LIMITATION, ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE ON ANY INFORMATION OBTAINED FROM US), OR ANY DAMAGES THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO OUR RECORDS, PROGRAMS OR THE SERVICES AND (2) BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, LOST PROFITS, LOSS, THEFT, OR CORRUPTION OF INFORMATION OR DATA, OR THE INABILITY TO USE THE SERVICES OR ANY OF THEIR FEATURES. YOUR SOLE REMEDY IS TO STOP USE OF THE SERVICES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NOTICE OF ANY CLAIM OR DISPUTE MUST BE PROVIDED TO US WITHIN ONE (1) YEAR OF ITS ACCRUAL OR IT IS FOREVER WAIVED AND TIME BARRED.

IF YOU RESIDE IN A JURISDICTION OTHER THAN MARYLAND, YOUR JURISDICTION MAY NOT ALLOW THE LIMITATION OF LIABILITY IN CONTRACTS WITH CONSUMERS, SO SOME OR ALL OF THESE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.

Term and Termination

These Terms become effective on the Effective Date and continue until terminated as permitted hereunder. You may terminate these Terms at any time by ceasing use of the Services. We may terminate these Terms by ceasing the provision of the Services to you. We may also terminate these Terms at any time without notice, and accordingly may deny you access to the Services, if in our sole judgment you fail to comply with any term or provision of these Terms. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of these Terms for all purposes. You may close your account at any time by contacting support@voyagier.com.